About Us
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago’s south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for over 79 years, and has led to over 800,000 satisfied Napleton customers with over 67% returning as repeat customers.
As of 2010, the Napleton family owns and operates 57 franchises in 4 states. As the fourth generation of Napletons enter the automotive industry, Customer Satisfaction still tops the priority list. Whether you visit a Napleton store for sales, service, or parts your experience will be one of the industry’s best.
We truly appreciate your business here with the Napleton Group. We hope you enjoy every facet of the Napleton organization from www.shopnapleton.com, to our state of the art facilities, to our experienced & factory certified staff.
Thank you,
The Napleton family
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